Legal Notice and Terms of Use

The materials on Cancer Genetics Inc.’s website ( are provided by Cancer Genetics, Inc. (“CGI”) as a service to its customers and the general public and shall be used for informational purposes only.  The materials on the website should not be construed to be a substitute for proper advice from a trained medical professional.

Personal and Non-Commercial Use

The website is intended for personal, non-commercial use. The website and its contents are protected by United States copyright law. Except as specifically permitted, any reproduction, transmission, publication, performance, broadcast, alteration, license, hyperlink, creation of derivative works or other use in whole or in part in any manner of the contents of the website without the prior written consent of Cancer Genetics, Inc. is strictly prohibited.

No Unlawful or Prohibited Use

As a condition of your use of the website or its content, you agree not to use the website or its content for any purpose that is unlawful or prohibited by these Terms of Use.

Void Where Prohibited

Although the information on this website is accessible worldwide, not all products or services discussed in this website are available to all persons in all geographic locations or jurisdictions. Cancer Genetics Inc. reserves the right to limit provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide.  Any offer or service made in the materials on this website is void where prohibited.

Links to Other Websites and No Endorsements

The website may contain hyperlinks to websites owned, operated or controlled by other parties.  Cancer Genetics, Inc. does not endorse, warrant or guarantee the products, services or information described or offered on other parties’ websites.  Accessing any other website is undertaken at your own risk, and Cancer Genetics, Inc. is not responsible for the completeness, accuracy, or reliability of any information, data, opinions, advice or statements made on other websites.  The reference to any product or service on the website by trade name, trademark, manufacturer or otherwise does not necessarily constitute or imply an endorsement or recommendation by Cancer Genetics, Inc.


Unauthorized use of Cancer Genetics, Inc.’s trademarks, service marks, or logos may be a violation of federal and state trademark law.  The following names are trademarks or registered trademarks of Cancer Genetics, Inc.: SELECT ONE®, UROGENRA®, CGI®, CLL COMPLETE®, EMPOWERING PERSONAL CANCER TREATMENT®, FHACT®, MATBA®, FOCUS::NGS®.

No Warranties

While Cancer Genetics, Inc. makes reasonable efforts to ensure the accuracy and integrity of all content provided on the website, Cancer Genetics, Inc. makes no warranty, express or implied, or assumes any legal liability or responsibility with regard to the suitability, reliability, availability, timeliness, completeness or accuracy of any information, services or graphics contained on the website.  Cancer Genetics, Inc. disclaims all express and implied warranties and conditions with regard to the information, services and graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title, and non-infringement.

Limitation of Liability

Cancer Genetics, Inc. shall in no event be held liable for direct, indirect, punitive, incidental, special, consequential or other damages or any claim for lost profits or lost data arising out of or in any way connected with the use or performance of the website.  If you are unsatisfied with any portion of the website, or with any of these Terms of Use, your sole and exclusive remedy is to discontinue using the website.


Cancer Genetics, Inc. periodically makes updates and/or revisions to the content contained on the website.  All content contained on this website is subject to change at any time without notice. Cancer Genetics, Inc. may revise or modify these Terms of Use at any time without notice.

Contact Information

If you have questions about Cancer Genetics, Inc.’s Legal Notice and Terms of Use, please use the contact information listed on our Contact page.

Last revised: 12 June 2017

Privacy Policy

At Cancer Genetics, Inc. (“CGI”), we recognize importance of privacy, which is why CGI is committed to maintaining and protecting the privacy of its customers, patients, partners, employees and all others who may visit a website belonging to CGI.

This Website Privacy Policy (this “Policy”) details our practices regarding the collection, use and disclosure of information with which you may provide CGI throughout this site and other websites offered by CGI or affiliated companies through the Internet. This also includes the privacy of the choices you have about how this information is used.



Collection and Use of Personally Identifiable Information


CGI collects only personally identifiable information through its websites (such as an individual’s name, e-mail address, account password, etc.) when voluntarily submitted to CGI by you as permitted under applicable law. For example, when you choose to register for an account through our site that requires registration, we may ask you to provide some personal information such as your first and last name, medical practice name, job title, phone number, e-mail address, and similar information required to issue you a username and password. We may also ask for similar information in order to fulfill additional requests you make through our website or a site maintained by a third party on our behalf, including, but not limited to product and or services information or in connection with your application for employment.

Use of Personally Identifiable Information

When you send email or other communications to CGI, we may retain those communications in order to process your inquiries, respond to your requests and improve our services.

You can decline to submit certain personally identifiable information, but in such case, CGI may not be able to provide those services to you.


CGI tracks visitors to our site through the use of “cookies”. When you visit any site maintained by CGI, we may send one or more cookies – a small file containing a string of characters – to your computer or other device that uniquely identifies your browser to us, upon your return to our site. We use cookies to improve the quality of our service, including for storing user preferences and tracking user trends. The cookies we use do not collect or keep your personal information, but cookies do identify your browser and may save information requested by our website in your computer’s memory.

Most browsers initially are set up to accept cookies, but you can reset your browser to allow you to control whether you will accept cookies, refuse all cookies or to indicate when a cookie is being sent. However, some CGI features and services may not function properly if your cookies are disabled.


CGI may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our website, its technology and content.

Web Browser Information

When you access CGI services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.

Information Sharing

CGI does not sell, rent or share your personal information with non-affiliated third parties. However, to provide our services we may provide your personal information gathered through this site with other companies or individuals outside of CGI in the following limited circumstances:

  • We may provide such information to affiliated companies or other trusted businesses or persons for the purpose of processing or using personal information on our behalf. We require that these parties agree to use or process such information based on our instructions and in compliance with this Policy and any other appropriate confidentiality and security provisions.
  • We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable policies, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of CGI, its users or the public as required or permitted by law.
  • After having received your consent for the sharing of any sensitive personal information.

In addition, we have procedures that limit CGIs’ employees and contractors’ access to personal information. Only those employees and contractors with a business reason to know have access to such information. We educate our employees about the importance of confidentiality and customer privacy through standard operating procedures, mandatory training programs, and internal policies on data privacy and corporate integrity. We take appropriate disciplinary measures to enforce employee privacy responsibilities.

How We Protect Information Online

It is our policy to protect your account information against unauthorized access or release. We use the services of VeriSign and to verify and assist in our security measures. All the information you provide to us is handled through a Secure Socket Layer (“SSL”). SSL is a leading Web technology that encrypts your account information. Please exercise caution when sending sensitive information via e-mail, as e-mail messages do not have the security features that are built into our website.

Other Websites

CGI provides links to third party websites through the CGI site, which may provide you with useful information or offer helpful services as a convenience. Links contained on our site that transfer you to a non-CGI site are not controlled by CGI and may contain different information and/or different privacy policies than CGI. CGI is not responsible for the privacy policies of, or content on any such third party website. You should review the privacy policies for these third parties’ should you choose to access these sites. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

Children’s Access

Our websites are created for an adult audience and are not designed or intended to attract children under the age of 13 in any way. Nonetheless, CGI does not carry on its website any material which could offensive to children of that age. And, we do not knowingly collect personal information from children under the age of 13.

Privacy Shield Statement

This Privacy Shield Statement (“Statement”) describes how Cancer Genetics, Inc. (“CGI” or “the Company”) collects, uses, and discloses certain personally identifiable information that the Company receives in the United States (“U.S.”) from the European Union (“EU”) and the European Economic Area (“EU Personal Data”).  This Statement supplements the Cancer Genetics, Inc. Privacy Policy.

The EU has established strict protections regarding the handling of EU Personal Data, including requirements to provide adequate protection for EU Personal Data transferred outside of the EU. To provide adequate protection for certain EU Personal Data relating to website visitors, customers, prospective customers, partners, vendors, third party suppliers and contractors that CGI receives in the U.S., CGI has elected to self-certify to the EU-U.S. Privacy Shield Framework administered by the U.S. Department of Commerce (“Privacy Shield”).  For more information about the Privacy Shield, see the U.S. Department of Commerce’s Privacy Shield website located at

Types of EU Personal Data Collected

CGI may collect EU Personal Data (i) from individuals who visit our website and voluntarily provide their information, and (ii) from our customers, vendors, contractors and agents, including: (i) contact information, including name, address, email address and phone number, (ii) Health or medical treatment-related information, (iii) Identification information, and (iv) Financial information.

Purposes of UE Personal Data Collection and Use

CGI may collect, use and process EU Personal Data for the purposes of (i) Providing products, services and support to our customers, (ii) Communicating with business partners, vendors, agents and contractors about business matters, (iii) Analysis of information in order to improve business practices, products and services, (iv) Conducting related tasks for legitimate business purposes, and (v) Other purposes disclosed at the time of collection.

CGI will only process EU Personal Data in ways that are compatible with the purpose for which CGI collected the EU Personal Data, or for purposes that the individual or entity providing the EU Personal Data later authorizes.

Data Transfers to Third Parties

CGI may transfer EU Personal Data to our third party agents or service providers that perform functions on the Company’s behalf. Where required by the Privacy Shield, CGI enters into written agreements with those third party agents and service providers requiring them to provide the same level of protection that the Privacy Shield requires and limiting their use of the data to the specified services provided on our behalf. CGI takes reasonable and appropriate steps (i) to ensure that third party agents and service providers process EU Personal Data in accordance with our Privacy Shield obligations and (ii) to stop and remediate any unauthorized processing.

Third Party Data Controllers

In some cases, CGI may transfer EU Personal Data to unaffiliated third party data controllers. These third parties do not act as agents or service providers and are not performing functions on the Company’s behalf. CGI may transfer EU Personal Data to third party data controllers to facilitate provision of services to CGI customers.

CGI complies with the Notice and Choice Principles.  CGI will only provide EU Personal Data to third party data controllers where the individual has not opted-out of such disclosures. CGI also limits third party use of Personal Data so that such use is consistent with any consent the individual has provided and with the notices the individual has received.  CGI enters into written contracts with any unaffiliated third party data controllers providing that any such data may only be processed for limited and specific purposes consistent with the consent provided by the individual, and requiring third party controllers to provide the same level of protection for EU Personal Data that the Privacy Shield requires.  Third party controllers shall be required to notify CGI in the case that they can no longer meet these contractual obligations; and, upon such notification, the third party controller will cease processing Personal Data or take other reasonable and appropriate steps to remediate.

If CGI transfers EU Personal Data to one of the Company’s affiliated entities within our corporate group, CGI will take steps to ensure that EU Personal Data is only processed for limited and specific purposes consistent with the consent provided by the individual, and is protected with the same level of protection that the Privacy Shield Principles require.  CGI will take reasonable and appropriate steps to ensure that the affiliate entity effectively processes the Personal Data in a manner consistent with CGI’s obligations under the Privacy Shield Principles.  Any affiliated entity must notify CGI in the event that it can no longer meet its obligation to provide this level of protection of Personal Data, and, in such case, will take reasonable and appropriate steps to stop and remediate unauthorized data processing.  CGI will provide a summary or a representative copy of the privacy provisions of its contract with an affiliated entity to the US Department of Commerce upon request.

Disclosures for National Security or Law Enforcement

Under certain circumstances, CGI may be required to disclose your EU Personal Data in response to valid requests by public authorities or to meet national security or law enforcement requirements.


CGI maintains reasonable and appropriate security measures to protect EU Personal Data from loss, misuse, unauthorized access, disclosure, alteration, or destruction in accordance with the Privacy Shield.

Access Rights

An individual may have the right to access the EU Personal Data that CGI maintains about them and to request that CGI correct, amend, or delete such information if it is inaccurate or processed in violation of the Privacy Shield. These access rights may not apply in some cases, including where providing access is unreasonably burdensome or expensive under the circumstances, or where it would violate the rights of someone other than the individual requesting access. If you would like to request access to, correction, amendment, or deletion of your EU Personal Data, you can submit a written request to the contact information provided below. CGI may request specific information from you to confirm your identity, and in some circumstances, may charge a reasonable fee for access to your information.

Questions of Complaints

You can direct any questions or complaints about the use or disclosure of your EU Personal Data to us as noted below (Contact Us). CGI will investigate and attempt to resolve any complaints or disputes regarding the use or disclosure of your EU Personal Data within 45 days of receiving your complaint. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider at The services of EU DPAs are provided at no cost to you.

Binding Arbitration

You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have first taken the following steps: (1) raised your complaint directly with CGI and provided the Company an opportunity to resolve the issue; (2) made use of the independent dispute resolution mechanism identified above; and (3) raised the issue through the relevant data protection authority and allowed the U.S. Department of Commerce an opportunity to resolve the complaint at no cost to you. For more information on binding arbitration, see U.S. Department of Commerce’s Privacy Shield Framework: Annex I (Binding Arbitration) at


Contact Us

If you have any feedback or questions regarding this Policy, please feel free to contact us at:

Cancer Genetics, Inc.

Meadows Office Complex
201 Route 17 North
Rutherford NJ, 07070 USA
Tel: 201-528-9200
Fax: 201-528-9201


Please note that this Policy is subject to change from time to time. We will update this Policy on this page with any such changes. Therefore, please review this website periodically to ensure you are aware of our current policy on privacy matters in using this, or other websites offered by CGI.

Last revised: 12 June 2017

© Copyright 2017 by Cancer Genetics, Inc. ALL RIGHTS RESERVED.